Novié Privacy Policy
At Novié, your privacy matters to us. As a new e-commerce brand, we are committed to protecting your personal information, using it responsibly, and being transparent about how it’s handled.
1. Data We Collect
- Name, email, and phone number
- Shipping and billing addresses
- Payment details (processed securely through trusted third-party providers)
- Order history and account preferences
- Website interaction data (to improve your experience)
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Personalize your shopping experience (e.g., wishlists, tailored recommendations)
- Send you updates about new arrivals, offers, and promotions (only if you opt in)
3. Sharing Your Data
- We never sell your data to third parties.
- We only share limited details with trusted partners such as couriers and payment processors — solely to complete your orders.
- All partners are required to keep your data secure and confidential.
4. Security
- We use industry-standard encryption and secure payment gateways to protect your information.
- Optional: You may save payment methods for faster checkout — stored securely by our payment partners.
5. Cookies
- Novié uses cookies to improve site functionality, remember your preferences, and recommend products.
- You can control or disable cookies in your browser, though some features (checkout, saved items) may not work properly.
6. Your Rights
- Access, update, or correct your personal data
- Request deletion of your data/account
- Opt out of marketing communications anytime by clicking “unsubscribe” or updating your account settings
7. Retention of Data
- We retain your personal information only as long as necessary to fulfill orders, provide support, or meet legal/regulatory obligations.
8. Contact Us
- For privacy-related questions or requests, please reach us at:
- 📩 info@wazo.capital
- 🕘 Mon–Sat, 8:00am – 6:00pm (EAT)